Legal & Reporting
Access Policy
The purpose of Radlett and District Museum (“the Museum”) is to advance
education to the public, by the establishment and maintenance
of a local museum, covering Radlett and other parts of the
Civil Parish of Aldenham and its long history and heritage.
The Museum is based in a purpose built Portacabin at 413A Watling Street, Radlett, Herts WD7 7JG. Details of its location, opening times, contact details, transport facilities and Museum facilities are published on its website, www.radlettmuseum.com.
Our Policy:
The Museum understands that everyone has a right to engage with, use and enjoy the Museum and the services that it provides, and it aims to provide the widest possible access to the Museum and its collections.
The Museum’s policy is to make improvements as our resources permit.
Our commitment to accessibility extends to our volunteers as well as visitors.
The Museum will review this Access Policy and the accompanying Access Statement (see Appendix 1) regularly to confirm that it remains accurate.
The Museum will publish its Access Statement on its website to provide comprehensive information about its facilities and services to potential visitors
The Museum will promote its activities and events using accessible means of communication. A range of ways are provided that people can communicate with us (see details in our Access Statement - Appendix 1). Our website and Facebook page are updated to provide the latest information regarding Museum activities.
The Museum aims to provide levels of information to suit a range of audiences within the confines of the limited space and resources available. We will provide varied means of access to the collections, by displays, publications and on line information.
We may offer occasional displays at off-site venues.
The current labelling of displays is in a large, emboldened font which accommodates most visitors but a Steward will be on hand to assist if necessary. Labelling is in the English language but if a request to offer labelling in any other language is received we will consider what can be achieved within our knowledge base and budget.
All Museum staff are volunteers. There will always be two Stewards on hand during opening times and on pre-arranged special visits to answer questions about the collections and to assist visitors. Volunteers’ initial induction draws attention to disability and diversity awareness.
The Museum will work with schools and community organisations to ensure that its activities and facilities reach the widest audience. We actively encourage these organisations to arrange special visits where the collection can be viewed out of normal opening hours.
The Museum welcomes feedback and a comment book is placed on the Stewards’ desk in the Museum to enable visitors to do this. People can also contact us via our website or on Facebook.
Appendix 1
Access Statement
This sets out to be a written, clear, and accurate description of our current facilities and the services we offer, to enable you to make an informed decision as to whether the museum meets your particular access needs.
Introduction:
The purpose of Radlett and District Museum (“the Museum”) is to advance education to the public, by the establishment and maintenance of a local museum, covering Radlett and other parts of the Civil Parish of Aldenham and its rich history and heritage. It aims to tell the story of the area through the objects and records in its possession.
The Museum understands that everyone has a right to engage with, use and enjoy the museum and the services that it provides, and it aims to provide the widest possible access to the Museum and its collections and services.
We welcome your feedback. If you have any comments, please contact us.
Contact Information:
Radlett & District Museum
413A Watling Street, Radlett, Herts WD7 7JG
Email: info@radlettmuseum.com Website: www.radlettmuseum.com
Opening times:
10 am to 12 noon on Wednesdays and 10 am to 12 noon on Saturdays.
The Museum is closed for two weeks over the Christmas holiday period.
The Museum also has a Facebook account: www.facebook.com/RadlettAndDistrictMuseum
Pre-arrival:
To contact the Museum prior to arrival:
Email: info@radlettmuseum.com [please give 3 days' notice]
Write to: Radlett & District Museum, 413A Watling Street, Radlett, Herts, WD7 7JG
Directions:
By road: A5183, south from St Albans, north from Elstree; west along Theobalds Street from Borehamwood to Watling Street
By rail: Radlett is served by Thameslink Services. Radlett Railway Station is approximately half a mile away, a 10 minute walk.
By bus: UNO 601 Borehamwood ↔ Welwyn Garden City
UNO 602 Hatfield ↔ Watford
Nearest stop: Watling Street opposite Tesco, a 5 minute walk away.
Car parking: There is free car parking on site, subject to drivers directly submitting their vehicle registration number on entry to the Museum.
There is paid car parking*, a 2 minute walk away in the public car park behind Newberries Shopping Parade, off Watling Street.
*Currently [2026] £1.15 for the first hour and rising to £7.20 for over 5 hours.
On arrival:
The Museum is housed in a Portacabin to the rear of the Radlett Village Institute on the corner of Watling Street and Theobald Street. Immediately on entering, to your right is our welcome/administrative area.
The entrance door is: 750cms wide x 202cms high. The flooring is linoleum throughout.
- There is step-free wheelchair and pushchair access to the Museum and its exhibits.
- There are always two stewards on duty to help you.
- Admission is free.
- Seating is provided around the Museum.
- The Museum is on one level only.
- Lighting is a mixture of low energy fluorescent strips and spotlights but at low brightness to protect the artefacts, also LED spotlights.
- The environment is maintained by a single air-conditioning unit which is used to maintain a comfortable room temperature whenever the Museum is occupied and an absolute minimum temperature of 12°C at all other times.
- Information is displayed on key panels and in closed cases.
- Emergency access is through the single entrance door.
The Museum aims to mount a minimum of two exhibitions a year on a variety of subjects. These exhibitions consist of graphic panels with labelling and information in English. If anyone has difficulty in reading the labels or display, a Steward is available to assist. We are working on QR coding to give visitors access to more in depth information from our archive and on increasing the opportunities for accessing information in different ways such as listening posts, audio and handling tactile objects. In the temporary exhibition area these items vary according to the subject of the exhibition.
There are no public toilets. The nearest toilets, including the nearest accessible toilet and baby changing facilities, are on the ground floor of the Radlett Centre at the junction between Watling Street and Aldenham Avenue. There is a toilet available in the Radlett Village Institute for emergency use. Stewards can direct you.
Additional information:
Smoking is not permitted anywhere in the museum.
The museum is entirely run by volunteers whose initial induction does draw attention to disability and diversity awareness.
There is no First Aider on site.
Defibrillators can be found within a 2-minute walk at:-
- The Radlett Centre, corner of Watling Street / Aldenham Avenue,
- The Red House Surgery, 124 Watling Street [west side]
- Harpenden Building Society in Newberries Parade, 341 Watling Street [east side], Radlett [3 mins walk]